In order to use certain features of our website, you may be required to provide personal information. For example, when you book an appointment online, perform a survey,use our chat feature or the ‘Smile Analysis’ tool, we may collect your name, contact information and information relating to your specific question or concern (which may include health information). We use this information to respond to your request. We may also collect other information with your consent or as permitted or required by law. We do not recommend that you include your social security number or credit card details in any of the messages sent from our website. Please contact our office if confidential or private information must be provided.
We use web server logs to collect information such as the IP address associated with the computer or device you used to access our website, the dates and times of access, how long you stayed on a certain page, the type of operating system your computer or device has, the search term you entered or link you clicked to bring you to our website, and the website you went to when you left our website. This information is used to analyse trends, administer our website, track user movements, and gather demographic information for internal use such as statistical assessments, website improvement and improving user experience.
Cookies are small bits of information that are placed on the hard drive of your computer. You may configure your browser settings to block cookies or to notify you when a cookie is set. If you’ve chosen to block cookies, some of the functionality of our website may be lost.
We may use personal information to create aggregate data that does not identify any specific individual. We may use and share aggregate data to better understand our overall user base and for other purposes in our sole discretion.
We will not share your Personal Information with any third parties outside of our organization, unless you authorize us to do so.
Unless you ask or provide your consent to do so, we will not share your Personal Information with any third party outside of our organization, other than with our service providers such as email service providers and payment processors. Only employees who need the Personal Information to perform a specific job (for example, billing or customer service) are granted access to Personal Information. The computers/servers in which we store Personal Information are kept in a secure environment.
We may use or disclose your protected health information, as necessary, to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you. We may also use and disclose your protected health information for other marketing activities. For example, your name and address may be used to send you a newsletter about our practice and the services we offer. We may also send you information about products or services that we believe may be beneficial to you. You may contact us to request that these materials not be sent to you.
We may also disclose personal information for other purposes where permitted or required by law, for example, pursuant to a subpoena or court order, or to protect legitimate interests.
We may disclose your protected health information to a public health authority that is authorized by law to receive reports of child abuse or neglect. In addition, we may disclose your protected health information if we believe that you have been a victim of abuse, neglect or domestic violence to the governmental entity or agency authorized to receive such information. In this case, the disclosure will be made consistent with the requirements of applicable federal and state laws.
We may disclose personal information of Armed Forces personnel to military authorities under certain circumstances. We may disclose, to authorized federal officials, health information required for lawful intelligence, counterintelligence, and other national security activities. We may disclose to a correctional institution or law enforcement official having lawful custody of protected health information of an inmate or patient under certain circumstances.
We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards, or letters).
We take reasonable steps to protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. However, you should be aware that no security system is perfect and we cannot promise that information about you will remain secure in all circumstances.
For more information about our privacy protection or communication practices, to raise a concern you have with our practices, or to request access to or correction of your personal information, contact:
Remal Patel DMD
8409 SW 80th St, Ocala, FL 34481